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Store » Help/Customer Service

 
  1. Contact Us

  2. About Our Website
      2.1 Keeping It Simple
      2.2 Use of Our Website
      2.3 Legal Notice – Terms and Conditions of Sale

  3. Order Process
      3.1 How to Order
      3.2 About Setting Up a Customer Account and Shopping with Us
      3.3 Customer Account
      1. New Customers
      2. Returning Customers

  4. Shipment
      4.1 International Delivery
      4.2 Local Delivery
      4.3 Shipping and Billing Address
      4.4 Order Status - Tracking of Shipment

  5. Payment
      5.1 Payment Method
      5.2 Pricing and Payment

  6. Return Policy
      6.1 Guarantee
      6.2 Inspection on Delivery
      6.3 How to Return Products to Us
      1. Notify Eastackle.com within 5 days of delivery
      2. Complete the Return Form and prepare the Products for collection
      3. Contact UPS or a reputable courier to pick up the reject Products

  7. Warranty
      7.1 Warranty Coverage
      7.2 Warranty Claim and Procedures

  8. Post Warranty Support and Maintenance

  9. Privacy Policy

  10. Anti-Fraud Policy
      10.1 Zero Tolerance for Online Fraud
      10.2 Request for Customer Information
 
 
 
Website Terms of Use  l  Privacy Policy  l  Terms and Conditions of Sale  l  Anti-Fraud Policy  l  Sitemap
 
 
 
Copyright © 2006-2011 Eastackle Pte Ltd. All rights reserved.   l   Co. Reg. No. 201009814D 5 Holland #26-39 Singapore 272005   Tel: +65 6777 0717   Fax: +65 6774 0717
 
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